Have a specific inquiry before making a purchase? Below you will find answers to popular questions we receive. The page is broken up into sections: Features, Size & Fit, and Care of Bags. As always, feel free to contact us at firstname.lastname@example.org or 1-866-796-2231 (International Customers dial +1-502-882-0638). We are here Monday - Friday 8am - 6pm EST.
DO YOUR LAPTOP BAGS COME IN DIFFERENT COLORS?
As of right now, our items come in the one color per style, as shown on the website. If you have suggestions about colors we should offering the future, let us know!
DOES LONDON LAPTOP BAG HAVE A SHOULDER STRAP?
Due to the design of how LONDON is constructed, it was not feasible to add a shoulder strap to it. However, the HONG KONG and NEW YORK style laptop bags do that have shoulder straps.
IS THE INTERIOR AND EXTERIOR OF THE LAPTOP BAGS MADE OUT OF THE SAME MATERIAL?
The outside of our laptop bags are a high quality vegan leather material that is both scratch and water resistant. The interior linings are a soft microsuede material that is easy to clean. Learn more about our material and manufacturing practices on our sustainability page.
DO YOU HAVE MORE PICTURES OF THE LAPTOP BAG'S INTERIOR POCKETS?
You can check out our FACEBOOK page for more photos of the laptop bags, but if you do not find what you are looking for, feel free to contact us and we can help you any way we can. Here are the direct album links for each of our laptop bags:
WHAT ARE YOUR LAPTOP BAGS MADE OF?
All of our laptop bags are made of vegan leather. It is a high grade polyurethane that is both scratch and water resistant. Learn more about our materials and manufacturing practices on our sustainability page.
ARE THERE PLANS TO ADD AN OUTSIDE POCKET TO THE LONDON LAPTOP BAG?
At this time, we are not planning on adding any outside pockets to our LONDON style laptop bag. It is a very popular style for GRACESHIP. However, if you have other feedback or ideas for how to improve GRACESHIP's laptop bags, please let us know!
ARE THERE PLANS TO ADD ANY NEW GRACESHIP PRODUCTS?
Yes! We are currently taking pre-orders for the Black London women's laptop bag and we are expected to receive the shipment by December 20th, 2015. Also, we are in the process of researching and developing new additions such as a passport holder for businesswomen.
HOW MUCH SPACE DO GRACESHIP LAPTOP BAGS HAVE?
GRACESHIP laptop bags are extremely spacious inside. In addition to the computer sleeve, there is ample room on each side of that to put a binder inside. Curious shoppers have asked if our laptop bags are large enough to hold a 3" binder or a 8.5" x 14" legal file, and the answer is that they certainly will.
WHAT ARE THE MEASUREMENTS OF THE SLEEVES ON THE INSIDE OF YOUR LAPTOP BAGS?
GRACESHIP bags are uniquely designed to fit most 15-inch laptops. However, every laptop brand is different. Be sure to measure the width of your personal laptop, not the stated diameter, to ensure your laptop will fit comfortably in our bags. The NEW YORK and HONG KONG protective sleeves measure 14.25” wide, while the LONDON bag measures 14.50”. Click here for our tips on how to measure your laptop.
ARE THE LAPTOP SLEEVES IN EACH BAG THE SAME SIZE? HOW BIG OF A COMPUTER WILL FIT?
No, the laptop sleeves aren't the same size in each of our laptop bags. Most computers up to 15-inch, that is the size of the laptop sleeve, will fit. Click here for our tips on how to measure your laptop.
WILL THE LAPTOP BAGS FIT A 8.5"X14" LEGAL FILE AND STILL ZIP CLOSED?
Absolutely! Our laptop bags are spacious inside. There are compartments on either side of the laptop sleeve for you to put a file or anything else you want inside the bag.
HOW MUCH SPACE DO THE LAPTOP BAGS HAVE FOR PAPERWORK? CAN A NORMAL 3" BINDER FIT?
Absolutely! The laptop bags are extremely spacious inside. There is a sleeve for your laptop and ample room on each side of that to put a binder inside.
DOES THIS BAG HAVE ENOUGH ROOM FOR A 1" BINDER AND A MAKEUP BAG WITH A 13" COMPUTER?
Absolutely! The laptop will fit perfectly in the sleeve and you can put the binder and makeup bag either in the pocket in front or behind the laptop sleeve.
I AM LOOKING FOR A LAPTOP BAG THAT WILL FIT PAPERWORK, A LAB COAT, STETHOSCOPE, A BLOOD PRESSURE CUFF, AND A LAPTOP. WILL GRACESHIP LAPTOP BAGS BE ABLE TO HOLD ALL OF THIS?
Absolutely! You can put your laptop into the sleeve, and there is a magnetic snap closure that will keep it in place. The laptop bags are very spacious and can definitely fit a wide variety of items.
ARE YOU PLANNING ON HAVING THE SAME LAPTOP BAGS IN A SMALLER SIZE?
For now, we are keeping the bags at their current sizes. This is because we want to make sure the bags fit the size of a standard laptop as well as daily accessories.
DO THE LAPTOP BAGS FIT UNDER AN AIRPLANE SEAT AS A PERSONAL ITEM?
Absolutely! In the case that your airplane is smaller than average, our laptop bags are made out of flexible material that can be manipulated into smaller areas while still maintaining the protection of your items and integrity of the bag. Our bags are very travel friendly!
HOW DO I CLEAN MY BAG?
All bags can be cleaned by using a damp cloth. Avoid using excessive water, to prevent damage.
HOW STURDY ARE GRACESHIP PRODUCTS?
All GRACESHIP laptop bags surpass robust manufacturing quality testing and are designed to be very durable. Obviously, over time, there will be normal wear and tear, but our laptop bags are very dependable and are perfect for your everyday business needs. GRACESHIP bags resist scratching, fading, and water damage.
DOES THE BOTTOM OF THE LONDON BAG HAVE ANY SUPPORT?
Yes, London does have lots of bottom support, the bag has a structured bottom and can stand up on its own. There are also four peg feet attached to the bottom of the bag to keep it off the ground, which maintains keeps the bottom of the bag cleaner if you choose to put it on the floor.